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Store Policies

Please Note: As every custom press-on set is made to order and also due to hygiene protocols (custom orders Made To Order & Ready To Ship), SkinCure is unable to offer refunds, returns and exchanges. For people with sensitive skin or allergies to nail glue ingredients, it is not recommended that you use the nail glue included in your press-on application kit. An alternative application method is encouraged, such as the sticky tabs provided. It is recommended that a sizing kit be purchased before purchasing your Made To Order press-on set. This is to ensure that your press-ons fit you correctly, as acrylic press-ons are not flexible and it is of utmost importance to us that your press-on investment can be enjoyed many times without any issues. When placing your order, please enter your nail sizes in the order notes, beginning with the thumb and ending with the pinky e.g. 1,7,6,7,9 or 0,4,5,5,8 etc.
Custom Orders Policy: Please contact us at least 7-14 days (NZ) and 21 days (International) before you need your nail set to allow for processing, handling and shipping. I will do my best to fulfill any custom enquiries received but this service is time and resource dependent. Custom sets made will be sent via overnight courier service (NZ). Custom orders will only be commenced upon receipt of payment in full

Shipping and Delivery

What You Need to Know

While it is important to SkinCure to get your order to you in a safe and timely manner, due to Covid-19, there is likely to be some delays with shipping. It is also essential that you are aware that because custom press-on sets are made to order, this could also cause delays. To find out more, it is recommended that you check the shipping carrier’s website for courier delays and keep an eye on your emails, as well as our website and social media accounts for updates about any delays that may occur while orders are being processed. Please contact us regarding your order if you have any questions or concerns. We estimate that your order will be delivered to you approximately 7-9 business days from when you submit it for domestic orders and 9-14 business days for international orders (this includes the time taken to make your set/s). Custom orders made will be sent via overnight courier service for NZ. Thank you for your patience and understanding.

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